Privacy policy

Last updated: 30 July 2026.

Who handles your information

For enquiries made directly to this business, Retford Computers controls how the information is used. The service is appointment based in Retford, Nottinghamshire.

Information you may provide

When you call or message Retford Computers, you may provide your name, phone number, email address, device details, photographs, a description of the issue and information needed to arrange or record work.

Why the information is used

Information is used to reply to your enquiry, provide a quote, arrange a drop-off or collection, diagnose the device, provide the requested service, keep service and accounting records and handle questions or complaints.

The usual reasons for using this information are taking steps at your request before providing a service, providing the agreed service, legitimate business interests in answering enquiries and keeping appropriate records, and meeting legal obligations where applicable.

Sharing and external services

Personal information is not sold. It may be shared only where reasonably necessary to provide the requested service, comply with the law or use a service you choose, such as WhatsApp or the Retford Computers Google Business Profile. Those external services have their own privacy practices.

How long information is kept

Enquiry and service information is kept only for as long as reasonably needed for the enquiry, service, accounting, legal or dispute purposes, then deleted or securely disposed of where practical.

Website cookies, analytics and advertising

The website files supplied with this version do not currently set analytics or advertising cookies and do not include an online contact form, customer account or online checkout. If non-essential analytics or advertising tracking is added later, this notice and any required consent controls must be updated before that tracking is activated.

Your data protection rights

Depending on the circumstances, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction of use or object to certain uses. Some records may still need to be kept for legal, accounting or dispute purposes.

Questions and complaints

For a privacy question, rights request or complaint, contact Retford Computers by phone or WhatsApp on +44 7467 418238. If you remain unhappy with how your information is handled, you can also contact the UK Information Commissioner’s Office.